Software Project Failure Process Definition

Abstract

Many researchers have attempted to identify the factors behind software project failures and their solutions from various perspectives. However, systematic and integrated process definitions of failure as process models for success are lacking. This study aims to build a process definition for software project failure as an anti-pattern by identifying the main phases and their relationships in terms of team behavior. We researched software engineering literature and case studies to gather information about critical incidents and repeating behaviors of teams in failed projects into a novel dataset. Grounded theory was employed to build a theoretical foundation for failure phase definitions from the collected data. The design structure matrix and Bayesian belief network were used for the quantitative assessment of the transitions between phases. The results revealed that common behavioral patterns occurred in approximately 89 percent of the case studies, supporting the decision to consider software project failure as a process. The proposed failure process definition has a simple structure that uses everyday concepts for phase names and reveals the critical behaviors leading a software project to failure Thus, it provides critical insights for software professionals, non-technical stakeholders, and managers to evaluate the progress of their projects and design strategies to avoid failure.